WELL: Expired

Premium Status: Lost

Get The Crown Estate HQ back on track.

It’s time to act.

Over five years ago, Erika examined the plans for The Crown Estate’s HQ, envisioning what this space could become.

Not just another workspace, but a beacon of wellbeing in the heart of St James. While others saw just glass and steel, she saw the potential to create something extraordinary.

The journey to WELL certification tested every ounce of her team's commitment. Countless late nights perfecting air quality systems, debating circadian lighting designs, and thoughtfully balancing collaborative and quiet spaces.

Every detail mattered – from the low-VOC materials to the biophilic elements that brought nature indoors.

The day the WELL plaque was mounted in the lobby was more than a milestone; it was personal. Erika watched with pride as the company flourished, attracting top talent specifically because of its wellness credentials. She heard stories of employees feeling more energized, more productive, genuinely happier.

Now, more than three years later, that same plaque must come down. The certification has lapsed. The building that was once a pioneer in workplace wellness is just... another workplace.

All that innovation, all that passion – reduced to a footnote.

Protect the legacy. Continue the story.

Why Recertification Matters:

Talent Attraction & Retention

A WELL certified workplace gives you competitive edge in the war for talent. Top candidates increasingly prioritize employers who demonstrate genuine commitment to their wellbeing through certified healthy workplaces, not just wellness programs on paper.
Productivity & Absenteeism

Buildings that maintain their WELL certification consistently report lower sick leave rates. With improved air quality, enhanced cleaning protocols, and wellness-focused design, your employees stay healthier—transforming certification from a cost into an investment with measurable returns.
Authentic ESG Credentials

Avoid "wellness washing" by maintaining third-party verification of your workplace health initiatives. WELL recertification provides documented, quantifiable evidence for ESG reporting that satisfies increasingly skeptical investors and partners demanding proof behind claims.
Workplace Satisfaction

Employees in WELL certified environments report higher workplace satisfaction and engagement. This translates to stronger team cohesion, improved collaboration, and reduced turnover costs—creating a workplace culture that becomes a business advantage.

We transform the daunting task of recertification into a streamlined journey.

Our experts handle every detail; gathering documentation, coordinating testing & tenant engagement - securing your renewed WELL Certification with no headaches or sleepless nights.

You maintain your premium position while we do the heavy lifting.

FAQ.

Your Questions Answered.

Failing to recertify has significant implications for your workspace. Upon expiration of your WELL Certification:
- Your project will be removed from the IWBI WELL Project Directory
- You must immediately cease using the WELL Certified™ status in all marketing and communications
- The WELL Certification plaque must be removed from your building
- All WELL-related marks, logos, and promotional materials must be discontinued
- You will no longer be able to claim occupancy in a WELL Certified building for ESG reporting
- You would need to undergo the full initial certification process rather than the streamlined recertification if you decide to pursue WELL Certification again in the future
We understand minimizing disruption is crucial. The typical timeline is 2-3 months, with most testing and verification activities scheduled during off-peak hours. Our experienced team coordinates closely with your operations staff to ensure minimal impact.
Our comprehensive package includes initial assessment, documentation review, performance testing, gap analysis, verification support, and submission management. We provide a detailed cost breakdown during our initial consultation, with no hidden fees. Optional services such as staff training and ESG reporting support are available as add-ons. Book a discovery call through the links at the bottom of this page.
Absolutely, in fact this is a standard for all our projects. Our upgrade pathway ensures your building remains at the forefront of healthy building standards - our team handles all documentation translation between versions, ensuring a smooth transition that maintains your building's premium status in the market.
Of course! our initial gap analysis will identify easy wins for extra points scoring wellness features. If these will lift the certification level then lets go for it!
if you have gaps in the building's maintenance records or performance data, don’t worry. Our team specializes in conducting comprehensive audits to identify documentation gaps. We'll help you reconstruct missing data through alternative evidence, historical records, and our proprietary assessment tools. This is a common concern we successfully address with all our clients.
We conduct an early-stage assessment to identify any non-compliant areas and develop practical, cost-effective solutions. Our team provides a detailed remediation plan with timelines and budget estimates, ensuring you can make informed decisions about necessary upgrades.
Our team provides rapid response support and has extensive experience in addressing verification challenges. We maintain direct channels with WELL reviewers and can quickly implement corrective actions if needed, ensuring your recertification stays on track.
Yes, we offer comprehensive training programs customized to your team's needs. This includes maintenance protocols, performance monitoring, and documentation practices to maintain WELL standards beyond recertification.
Yes, we stay current with all WELL updates and will identify any new features that could benefit your building. Our gap analysis includes recommendations for incorporating new standards that align with your building's goals and tenant expectations.